1. Visits for less than 5 days 

1.a. Send a request for access to ILO-HQACCESS@ilo.org, at least 24 hours in advance, with the visitor's full name, organization/university/institution, a contact person and number at the ILO, the reason for the visit and the date of the visitor's visit. He or she will then be able to access the building with a visitor badge. 

1.b. Send an e-mail to the visitor with the relavant instruction "How to access the ILO building"  (See model below). 

2. Visits for more than 5 days 

2.a. Requests for visits of more than 5 days (regardless of the number of visitors) are made via PLANON.

2.b. The INFOTEC Secretariat should submit the request via PLANON. For this, an email should be sent to INFOTEC@ilo.org and ILO-HQACCESS@ilo.org at least 24 hours in advance with the following information: full name of the visitor, date of birth; address, telephone, email, period of visit. CC. LOANS; Keiko et Richelle. 

2.c. Once the request is made by INFOTEC, he or she will be able to pick up their visitor's badge at the Accreditation Office on the day of arrival. 

2.d. The Accreditation Office is located in the temporary building in the P1 parking lot, on the north side, before Gate 5. Accreditation office hours from Monday to Friday are: 9:00-11:30 and 13:30-16:00. 

2.e. Send an e-mail to the visitor with the relavant instruction "How to access the ILO building"  (See model below). 

3. Visits for a group of 5 people or more 

3.a. Requests for up to 5 people, for up to 5 consecutive days, should be sent to ILO-HQACCESS so that visitors can pick up a visitor badge upon arrival and for the duration of their visit. Appendix II below may be used for this type of request. 

3.b. Requests for more than 5 people, for a maximum of 5 consecutive days should be sent to ACCREDITATIONS@ilo.org at least 5 days in advance, accompanied by the MEETING badge request form (pdf document) so that the accreditation office can prepare the number of badges requested. The distribution is done by the organizer of the meeting or visit. 

Dear ….,

To enter the ILO, you must collect your visitor's badge from the Accreditation Office on the day of your arrival. Accreditation Office is located in the temporary building in the P1 parking, on the north side, before Gate 5. You must come with an identification. The Accreditation Office is open from Monday to Friday from 9 am to 11:30 am and from 1:30 pm to 4 pm.

We invite you to come on your first day at 9:30 am. Mr/Ms ….will be at the entrance, Gate 5, to welcome you.

Below you will find information how to get to the ILO:

Public Transit
Buses 8, 28 and F all stop at the ILO (stop "BIT") and timetables can be consulted at www.tpg.ch. From the "BIT" bus stop, follow the arrows to the entrance.
Driving
If arriving by car, enter the visitors' garage and go to the doorway labelled "Nord" (north).

Please, do not hesitated to contact us if you need further information.

Best regards,

NAME

ILO Library
library@ilo.org

CC. LOANS ; Keiko et Richelle

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M./Mme.  ……,

Pour entrer au BIT, vous devez retirer votre badge de visiteur au Bureau d'accréditation le jour de votre arrivée. Le Bureau d'accréditation est situé dans le bâtiment temporaire du parking P1, côté nord, avant la Porte 5. Vous devez venir muni d’une pièce d'identité. Les horaires du bureau des accréditations (de lundi à vendredi) sont :  de 9h-11h30 et de 13h30-16h00.

Nous vous invitons à venir le premier jour à 9h30. M. /Mme. .... sera à l'entrée, Porte 5, pour vous accueillir.

Vous trouverez ci-dessous des informations sur la manière de vous rendre au BIT :

Transports publics
Bus 8, 28 et F, arrêt au "BIT". Les horaires peuvent être consultés sur www.tpg.ch . À partir de l’arrêt de bus, suivre les flèches jusqu’à l’entrée Nord.

En voiture
Si vous venez en voiture, utilisez le parking des visiteurs et passez par la même entrée (Nord).

N'hésitez pas à nous recontacter si vous avez besoin de plus de renseignements.

Sincères salutations,

NOM

Bibliothèque du BIT

library@ilo.org

CC. LOANS ; Keiko et Richelle

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Estimado/da Sr. Sra …..,

Para entrar en la OIT, deberá recoger su tarjeta de visitante en la Oficina de Acreditación el día de su llegada. La Oficina de Acreditación se encuentra en el edificio provisional del aparcamiento P1, en el lado norte, antes de la Puerta 5. Debe venir con una identificación

Le invitamos a venir el primer día a las 9:30 h. El Sr./la Sra. .... estará en la entrada, puerta 5, para recibirle.

A continuación, encontrará información sobre cómo llegar a la OIT:

Transporte público
Las líneas de autobús 8, 28 y F, tienen parada en la OIT (parada "BIT"), y los horarios pueden consultarse en www.tpg.ch. Desde la parada de autobús, siga las flechas hacia la entrada Norte ("Nord").

En automóvil
Utilice el estacionamiento para los visitantes y diríjase a la entrada norte ("Nord").

No dude en ponerse en contacto con nosotros si tiene alguna pregunta.

Atentamente,

NOMBRE

Biblioteca de la OIT

library@ilo.org

CC. LOANS ; Keiko et Richelle

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The Reference Team assists ILO researchers in managing bibliographic references. The assistance includes explaining to what extent we can help them according to IGDS 564 (April 30 2020). Those requests should arrive to library@ilo.org and be discoverable in LibAnswers.

When these requests arrive, claim the ticket and write an internal note to Susana and Indira. Each bibliographic assistance request is unique and requires special attention to. Together we will plan the best support that can be provided. 

The ticket will be tagged as “Citations”.

Whenever you receive a request to access an ILO or non-ILO document that exists in Labordoc in a print version only, please assign the request to Loans queue inside LibAnswers with STATUS "OPEN". The Loans Team will follow up and reply to the user.

For others questions related to Loans, please referred to Document delivery Protocol dated  April 2021 available at: IMS > Client services > 3.8 Document delivery > Policies > 2021.04 Document delivery protocol graphic  (saved 26/04/2021).