Visits for less than 5 days
1.a. Send a request for access to ILO-HQACCESS@ilo.org, at least 24 hours in advance, with the visitor's full name, organization/university/institution, a contact person and number at the ILO, the reason for the visit and the date of the visitor's visit. He or she will then be able to access the building with a visitor badge.
1.b. Send an e-mail to the visitor with the relevant instruction "How to access the ILO building" (See model below).
Visits for more than 5 days
2.a. Requests for visits of more than 5 days (regardless of the number of visitors) are made via PLANON.
2.b. The INFOTEC Secretariat should submit the request via PLANON. For this, an email should be sent to INFOTEC@ilo.org and ILO-HQACCESS@ilo.org at least 24 hours in advance with the following information: full name of the visitor, date of birth; address, telephone, email, period of visit. CC. LOANS et Richelle.
2.c. Once the request is made by INFOTEC, he or she will be able to pick up their visitor's badge at the Accreditation Office on the day of arrival.
2.d. The Accreditation Office is located in the temporary building in the P1 parking lot, on the north side, before Gate 5. Accreditation office hours from Monday to Friday are: 9:00-11:30 and 13:30-16:00.
2.e. Send an e-mail to the visitor with the relavant instruction "How to access the ILO building" (See model below).
Visits for a group of 5 people or more
3.a. Requests for up to 5 people, for up to 5 consecutive days, should be sent to ILO-HQACCESS so that visitors can pick up a visitor badge upon arrival and for the duration of their visit. Appendix II below may be used for this type of request.
3.b. Requests for more than 5 people, for a maximum of 5 consecutive days should be sent to ACCREDITATIONS@ilo.org at least 5 days in advance, accompanied by the MEETING badge request form (pdf document) so that the accreditation office can prepare the number of badges requested. The distribution is done by the organizer of the meeting or visit.
Dear ….,
Welcome to the ILO Library. To enter the ILO, you must collect your visitor's badge from the Accreditation Office on the day of your arrival. The Accreditation Office is open from Monday to Friday from 9 am to 11:30 am and from 1:30 pm to 4 pm.
Visitors are required to access the building through Door 5 (R2 North entrance), where you can collect a daily visitor badge from security upon presentation of a valid identity document.
The following documents are considered proof of identity:
Please note that photocopies and/or digital documents are not accepted. Driving licenses are not considered as identity documents and therefore will not be accepted by SECURITY.
Below you will find information how to get to the ILO:
Public Transit
Buses 8, 22, 60 and 61 all stop at the ILO (stop "OMS-BIT") and timetables can be consulted at www.tpg.ch. From the "OMS-BIT" bus stop, follow the arrows to the entrance.
Driving
If arriving by car, enter the visitors' garage and go to the doorway labelled "Nord" (north).
Once in the ILO, please head to the South wing of the building where the Library is located. There are computers and reading spaces at your disposal.
Feel free to Ask a Librarian at any moment via our email library@ilo.org . There will be a Librarian in the Library Reading Room from 1:00 PM to 4:00 PM.
Please, do not hesitated to contact us if you need further information.
Best regards,
NAME
CC. LOANS et Richelle
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M./Mme. ……,
Bienvenue à la Bibliothèque du BIT. Pour entrer au BIT, vous devez retirer votre badge de visiteur au Bureau d'accréditation le jour de votre arrivée. Le Bureau d'accréditation est situé dans le bâtiment temporaire du parking P1, côté nord, avant la Porte 5. Les horaires du bureau des accréditations (de lundi à vendredi) sont : de 9h-11h30 et de 13h30-16h00.
Sont considérées comme pièce d’identité les documents suivants en cours de validité :
- passeport,
- carte nationale d’identité,
- carte de légitimation,
- laissez-passer des Nations Unies,
- permis de travail suisse ou
- permis de résident suisse.
Aucune copie ou présentation sur un écran ne seront acceptés. Les permis de conduire ne sont pas considérés comme des pièces d’identité et ne seront donc pas acceptés par la Sécurité.
Vous trouverez ci-dessous des informations sur la manière de vous rendre au BIT :
Transports publics
Bus 8, 22, 60 et 61, arrêt au "OMS-BIT". Les horaires peuvent être consultés sur www.tpg.ch . À partir de l’arrêt de bus, suivre les flèches jusqu’à l’entrée Nord.
En voiture
Si vous venez en voiture, utilisez le parking des visiteurs et passez par la même entrée (Nord).
Une fois à l'OIT, nous vous donnons rendez-vous dans l'aile sud du bâtiment où se trouve la bibliothèque. Des ordinateurs et des espaces de lecture sont à votre disposition.
N'hésitez pas à contacter un bibliothécaire à tout moment par e-mail à l'adresse library@ilo.org ou par téléphone . Un bibliothécaire sera présent dans la salle de lecture de la bibliothèque de 13 h à 16 h.
N'hésitez pas à nous recontacter si vous avez besoin de plus de renseignements.
Sincères salutations,
NOM
Bibliothèque du BIT
library@ilo.org
CC. LOANS et Richelle
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Estimado/da Sr. Sra …..,
Bienvenido/da a la Biblioteca de la OIT. Para entrar en la OIT, deberá recoger su tarjeta de visitante en la Oficina de Acreditación el día de su llegada. La Oficina de Acreditación se encuentra en el edificio provisional del aparcamiento P1, en el lado norte, antes de la Puerta 5. Debe venir con una identificación
Se consideran documentos de identidad válidos los siguientes:
Tenga en cuenta que no se aceptan fotocopias ni documentos digitales. Los permisos de conducir no se consideran documentos de identidad y, por lo tanto, no serán aceptados por SEGURIDAD.
A continuación, encontrará información sobre cómo llegar a la OIT:
Transporte público
Las líneas de autobús 8, 22, 60 y 61, tienen parada en la OIT (parada "OMS-BIT"), y los horarios pueden consultarse en www.tpg.ch. Desde la parada de autobús, siga las flechas hacia la entrada Norte ("Nord").
En automóvil
Utilice el estacionamiento para los visitantes y diríjase a la entrada norte ("Nord").
Una vez en la OIT, diríjase al ala sur del edificio, donde se encuentra la biblioteca. Hay ordenadores y espacios de lectura a su disposición.
No dude en preguntar a un bibliotecario en cualquier momento a través de nuestro correo electrónico library@ilo.org . Habrá un bibliotecario en la sala de lectura de la biblioteca de 13:00 a 16:00.
Atentamente,
NOMBRE
Biblioteca de la OIT
library@ilo.org
CC. LOANS et Richelle
When you log into LibApps, and navigate to LibAnswers, or get to LibAnswers using a link or bookmark, it takes you to the "Dashboard" where you see listed all new, pending and open tickets.
When clicking in a ticket, the top section shows metadata about the ticket including its status, what queue it is currently in, who has claimed it.
On the right-hand side, we see who asked the question and dates associated with the ticket.
Next is the area where you can see the question and any responses to the patron or internal notes.
There are three actions you can take on a ticket:
The Reference Team assists ILO researchers in managing bibliographic references. The assistance includes explaining to what extent we can help them according to IGDS 564 (April 30 2020). Those requests should arrive to library@ilo.org and be discoverable in LibAnswers.
When these requests arrive, claim the ticket and write an internal note to Susana and Indira. Each bibliographic assistance request is unique and requires special attention to. Together we will plan the best support that can be provided.
Whenever you receive a request to access an ILO or non-ILO document that exists in Labordoc in a print version only, please assign the request to the Acquisitions queue inside LibAnswers with STATUS "OPEN". The Acq Team will follow up and reply to the user.
For others questions related to Loans, please referred to Document delivery Protocol dated April 2021 available at: IMS > Client services > 3.8 Document delivery > Policies > 2021.04 Document delivery protocol graphic (saved 26/04/2021).