"The term collective bargaining means all negotiations between employers and/or employers’ organizations on the one hand, and workers’ organizations on the other, for:
(1) determining working conditions and terms of employment; and/or
(2) regulating relations between employers and workers; and/or
(3) regulating relations between employers or their organizations and a wokers’ organization or workers’ organizations."
An introduction to collective bargaining -- Taking measures to promote collective bargaining -- Developing machinery for voluntary negotiations -- Encouraging good faith bargaining -- Preventing and resolving collective disputes -- Giving effect to collective agreements -- Building the capacity of social partners.
Presents a training workbook to learn and practice the art of dispute resolution, with emphasis on using a mutual gains method of collective bargaining in the public service, and includes active learning methods.